Pictured here (Left to right) : Lauren Barham (HR & Commercial Assitant), Ben Haines (Transport Compliance & Operations Manager), Matthew Johnson (Commercial Team Co-Ordinator)
Monday 8th June 2020 : MSD wanted to say thank you and show appreciation to our site staff and drivers for all of their efforts throughout Covid-19 thus far as well as the high consistency shown via our KPI (key performance indicators) stats….. So a smile was put on the face’s for a Pizza Day and was ordered for everyone !
MSD uses KPI’s weekly to monitor on-time deliveries, scanning of each pallet at every step, collections on-time and ePod (proof of delivery) signature capture data. Across the network in the UK this is monitored and MSD over the last 2 months has regularly been 1st in the national tables.
Our staff are one of the major key parts of our business and that’s why we have been able to keep our standards high for over 22 years. MSD always is and always will be……. proud to say thank you.